Delivery Information

Swell Reptiles offer free delivery on all stock orders over £50. We endeavor to dispatch all orders within 2-5 working days. Swell Reptiles will keep you up to date with the status of your order via email.

United Kingdom Delivery Service

Swell Reptiles will deliver your goods within 2-5 working days providing they are in stock. If goods are not received within 21 days, contact us direct and we will offer you alternative products to the same value or a full refund.
Goods must be signed for upon delivery and any damages/shortages reported to us within 24hours.
All orders are available to be tracked online
Swell Reptiles offers a free delivery service within UK mainland subject to the conditions below:

4a. Orders up to £49.99 are subject to a £4.95 delivery charge. Orders over £50.00 are delivered free.

4b. The following UK postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50 and ZE will incur an extra delivery charge.

4c. The Isle of Man (IM), Northern Island (BT) and Isles of Scilly (TR21-25) are all subject to additional delivery charges.

Please contact us for additional delivery charges.

For other destinations please contact our customer services department at customerservices@swelluk.com or tel. 08456 589 599.
Pallet rates available on request.
Swell Reptiles denies any liability for any consequential loss caused by damaged or faulty items, delay in dispatch or delays by carriers. In the unlikely event of a delivery not arriving on time, any extra delivery charge will be refunded. However we cannot accept any liability involving third party contractors and would advise that no arrangements be made for installation until you are in receipt of your order.
Courier companies will attempt to delivery your parcel/s on two occasions (A card should be posted at each unsuccessful delivery attempt). If at this point a delivery cannot be made the parcel/s will be returned to the depot for collection by yourself.